Q. What countries do you ship to?
We ship to the following countries described below:
-United Arab Emirates
If your country is not mentioned above, please contact us firstname.lastname@example.org and let us know in which country need to be placed your product. We stopped shipping world-wild because some countries had low demand and it impact us for general logistic fee.
In case of China, Indonesia and Bolivia shipping is unfortunately not available for logistics reasons.
Please note we also can’t ship to military addresses (APO / FPO).
Q. How long will my order take to arrive?
All orders are processed within 1~3 business days.
Shipping time depends on what product you purchase, based on demand, and shipping location.
Average Shipping Times:
North America: 7 to 20 Business Days
South America : 20 to 40 Business Days
Europe: 7 to 15 Business Days
Asia: 7 to 10 Business Days
Oceania: 7 to 10 Business Days
Time will depends on your location and customs controls.
Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all, we can to ensure your order is delivered on time, manti.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
If you have ordered more than one item, it is very likely that you’re going receive them separately. Each item has its own tracking code.
Q. My shipment is still in transit after the suggested delivery time, what do I do?
Please note in the countries below, customs clearings may cause a several weeks delay in delivery:
Q. Do you ship to my home address or do I need to go somewhere to pick it up?
Except for some remote areas, we will deliver your order directly to the shipping address. Please enter the most convenient shipping address to receive your order.
Q. Where do you ship from?
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item)
Q. Why my order was shipped separately?
Your product has been shipped separately from our different warehouses based on stock.
You will receive certain items sooner than others depending of warehouses location.
Q. Shipping Cost is really Free?
Yes, it is. No matter what you purchase and how much it cost.
Q. What should I do if my item was shipped to the wrong address?
We strongly suggest to double check before confirm your payment. In case it happens, you must contact us before 60 minutes once you made the payment. Please note that if any of the items were shipped, it’s impossible to change the address. We recommend contacting your local postal office with your tracking numbers to see if they can reroute your order to another address.
contact information: email@example.com
Q. Can I use a PO Box or APO/FPO military address?
For now our shipping partners are unable to ship orders to PO Boxes or APO/FPO military addresses.
So you will need to provide a street address. If a PO Box or APO/FPO military address is given, it will delay shipment of your items or your order will be canceled.
Q: Do I have to pay any extra charges?
In some cases, there will be VAT or other taxes, like customs duties or fees levied by your destination country.
Please mind the following:
- We have no control over these charges and cannot predict the amount. For further information please send an email to us;
- Customs and taxation policies vary widely from country to country. You should check your local custom laws, and inform us about your requirement after ordering;
- When customs clearance procedures are required, it will cause delay beyond our original delivery estimates time. Additional charges for taxes or customs clearance must be paid by the recipient.
Q: How do I track my order?
To track your order, please use this link: https://mantti.aftership.com enter your tracking code. It offers a comprehensive view of your shipping details.